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Published March 17, 2018

As stated in the National Bureau of Investigation (NBI) website: Effective December 27, 2016. The NBI Clearance Processing will strictly implement the “NO APPOINTMENT NO ENTRY POLICY” for NBI clearance applicants. No appointment will be available on the same day of application. All NBI Clearance applicants are advised to register online and have their appointment date set in advance.

Here’s a step-by-step guide to your NBI clearance online processing:

Step 1:

– Go to https://www.nbi-clearance.com/

NBI clearance online website

Step 2:

[a] if you have already registered in the online platform before, simply sign in with your email and password;

[b] if you have not yet registered, and it’s your first time to get the clearance, OR you have an old clearance dated earlier than Jan 2014, proceed to the Register panel, check the NO in the first question (Do you have an old NBI clearance?) and fill-up the details that follow to register as a new account; make sure you input the correct name, birthday and email, since you will not be allowed to edit this.

NBI online registration

[c] if you have not yet registered but have an old NBI Clearance (must be dated not earlier than Jan 2014), check the YES box and fill-up the details that follow, including the OLD NBI ID number which is found in the upper left hand side of the clearance;

NBI old ID number

[d] if you have not yet registered and you lost the old clearance you have, proceed as with letter [b]

*Note: Only one valid email account per user or per applicant is allowed.

Step 3:

[a] If you have already registered, you will now be presented with your personal details. If the details do not need updating, click the APPLY FOR CLEARANCE button in the upper right hand side.

Click the EDIT INFORMATION button if you have changes to make, update your details and click SAVE INFORMATION;

[b] if you have registered for a new account, fill-up the information required in the Applicant Information and click SAVE INFORMATION

Step 4:

Click the APPLY FOR CLEARANCE button in the upper right hand side. Whether you are a registered account or new account, the system will require you to set-up a pin for security purposes. Fill in the box and proceed.

Step 5:

A new dialog box will appear, asking for the type of ID you will be presenting during the appointment date. Make sure you will bring this ID with you on the day for verification purposes.

Click I AGREE. Read through the Important Reminder (available in English and Tagalog) and click CLOSE.

Step 6:

Select a branch nearest you in the drop-down menu. Notice that the available slots will be displayed for each day in the calendar. Select the date and the time (AM or PM) you prefer. Take note that your schedule has an expiry date shown in the right panel. You can process your clearance after your set date but not after the expiration date stated.

NBI clearance processing payment guide

Step 7:

Select the purpose and detail of the clearance. The amount to be collected will now appear on the box below that.

PURPOSE Abroad PURPOSE Local
PURPOSE DETAILS FEE PURPOSE DETAILS FEE
For Deportation 115 ACR Requirement 415
Immigration Requirement 115 Adoption 165
Passport Renewal 115 BID Requirement 115
Residency Permit 115 Business Requirement 165
School Visa 115 CA Requirement 115
*Seaman Book 115 Cancellation of ACR 415
Self Deportation 115 Change of Gender 115
Travel Abroad 115 Change of Name 165
Travel Africa 115 Correction of Birthdate 115
Travel Asia 115 DOT Requirement 115
Travel Australia 115 Enlistment AFP 115
Travel Canada 115 Enlistment PNP 115
Travel Central America 115 Firearms License 165
*Travel Diego Garcia 115 For Probation 115
Travel Dubai 115 For Promotion 115
Travel Europe 115 ID Purposes 115
Travel Hong Kong 115 Lateral Entry 115
Travel Libya 115 Local Employment 115
Travel Micronesia 115 LTO Requirement 115
Travel Middle East 115 Marriage Requirement 115
Travel New Zealand 115 Naturalization 415
Travel North America 115 NFA Requirement 165
Travel Palau 115 NSO Requirement 115
Travel Papua New Guinea 115 NTC Requirement 165
Travel Qatar 115 Other Requirement 115
Travel Saipan 115 Permit to Carry Firearms 165
Travel Singapore 115 PNP Requirement 115
Travel South America 115 POEA Requirement 165
Travel Taiwan 115 PRA Requirement 165
Travel USA 115 PRC Requirement 115
Visa Australia 115 Repatriation 415
Visa Canada 115 Sea Woman Book 115
Visa China 115 SEC Requirement 165
Visa New Zealand 115 Special Investor Residence Visa 165
Visa Seaman 115 SSS Requirement 415
Visa Seawoman 115 Student Visa 415
Visa USA 115

Please note that an additional fee of 25 pesos will be collected to use this e-payment service

Step 8:

Select the payment option most convenient for you:

[a] BANK OVER THE COUNTER Pay cash over the counter to any banks like BDO, Metrobank, BPI, Landbank, RCBC, Chinabank, Eastwest Bank, Union Bank, Security Bank, PNB, DBP and more..

Once you click PROCEED TO PAYMENT here are the next steps:

  1. A payment page will open. Select preferred PAYMENT CHANNEL then follow instructions.
  2. You will be provided a REFERENCE NUMBER.
  3. Pay your fee to the selected Payment Channel using your REFERENCE NUMBER.
  4. Go to TRANSACTION PAGE and press CONFIRM PAYMENT button.
  5. After payment confirmation you can print your Application Form.

[b] ONLINE BANK Pay Online using ONLINE BANKING partners (BDO Internet Banking, BPI Express Online, Chinabank Online, Metrobank Direct, RCBC Access One, Unionbank EON/Internet Banking & UCPB Connect).

Once you click PROCEED TO PAYMENT here are the next steps:

  1. A payment page will open. Select preferred ONLINE BANKING OPTION then follow instructions.
  2. You will be provided a REFERENCE NUMBER.
  3. Pay your fee to the selected Payment Channel using your REFERENCE NUMBER.
  4. Go to TRANSACTION PAGE and print your Application Form.

[c] MOBILE PAYMENT To buy load using GCash, just dial *143# for free using your Globe mobile, select GCash and then select BUY LOAD. You can send load to your own Globe/TM number or to other Globe/TM number.

Once you click PROCEED TO PAYMENT here are the next steps:

  1. A PAYMENT PAGE will open with your REFERENCE NUMBER.
  2. Select your preferred MOBILE PAYMENT option.
  3. Please follow instruction on screen.
  4. Go to TRANSACTION PAGE and print Application Form.

[d] BAYAD CENTER Just process and pay to any BAYAD CENTER outlets or to their partners like Cebuana Lhullier, SM Savemore, LBC, Robinsons, eBiz, etc.

Once you click PROCEED TO PAYMENT here are the next steps:

  1. A PAYMENT PAGE will open with your REFERENCE NUMBER.
  2. Go to the nearest BAYAD CENTER or LBC and pay using your REFERENCE NUMBER.
  3. Go to TRANSACTION PAGE and print Application Form

[e] MULTIPAY Make sure you have a MULTIPAY WALLET to use this payment channel. To register, please go to www.multipay.ph.

Once you click PROCEED TO PAYMENT here are the next steps:

  1. A MULTIPAY PAGE will open with your REFERENCE NUMBER.
  2. Make sure you have a Multiply Wallet Account
  3. Log in to www.multipay.ph and pay using your REFERENCE NUMBER.
  4. Go to TRANSACTION PAGE and print Application Form

And that’s it! To verify the status of your application, click on the Transaction button in the left panel.

You may review on the payment instruction by clicking the [PAYMENT INSTRUCTION] blue link on the Message column. Check on the STATUS column if the transaction is already PAID or UNPAID.

If your payment has already been processed and the STATUS is now PAID, you are now ready to appear on the date of your appointment to capture your fingerprint, picture and releasing of your NBI clearance.

On your appointment day, remember to bring your ID and the printed Application Form. Those are the only requirements you need, aside from your personal appearance.

That’s it! Congratulations!

Important Note:

If you made a mistake in one of your data entries in the application part and you have already set up an appointment, click on the Transaction button in the left panel. Then cancel your appointment. Edit your information using the EDIT INFORMATION button on the left. And proceed with Step 4 once again. If you need multiple NBI Clearances with different purposes, you need to make 2 appointments.

There is no option to file for multiple clearances. You have to file one appointment per purpose. File it on the same time slot so you can process it in one go. If you are using a shared computer like in an internet cafe, make sure to log out after use. The logout option is located in the drop down menu below your name in the upper right hand side.

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